Shipping policy
Thank you for choosing Glowish Craft. We are dedicated to delivering your custom, handcrafted artwork safely and efficiently. Below are the terms and conditions that constitute our Shipping Policy:
1. Processing & Production Timeline 🛠️
Because every single metal art piece is exclusively custom-made to order, handcrafted, and tailored based on your provided photos or text, we do not ship mass-produced inventory.
Because every single metal art piece is exclusively custom-made to order, handcrafted, and tailored based on your provided photos or text, we do not ship mass-produced inventory.
- Our master artisans dedicate the first 1 to 3 business days to computer-guided precision laser-cutting, assembling, and manufacturing your custom design to ensure flawless premium quality before dispatch.
2. Shipping Costs & Transit Times ✈️
We are proud to provide certified premium tracked shipping options to our main international delivery zones:
We are proud to provide certified premium tracked shipping options to our main international delivery zones:
- USA, UK, and Canada: 100% FREE Express Tracked Shipping on all orders with zero hidden fees at checkout. Doorstep delivery takes 3 to 5 business days after dispatch.
- Total Estimated Delivery: You can expect to securely receive your stunning custom artwork within 4 to 8 business days total from your order date.
- Other International Zones: Shipping costs and exact delivery timelines for countries outside our primary zones will be calculated automatically at your checkout screen.
3. Shipment Confirmation & Order Tracking 📦
Once your frame passes our strict quality control checklist and is securely handed over to our express courier partner , your official Express Tracking Number will be instantly generated and emailed to you. You can monitor your package’s journey live at any time.
Once your frame passes our strict quality control checklist and is securely handed over to our express courier partner , your official Express Tracking Number will be instantly generated and emailed to you. You can monitor your package’s journey live at any time.
4. 100% Risk-Free Arrival Guarantee 💎
We understand the value of your custom memories, which is why our shipping logistics feature bulletproof transit armor. Each piece is shipped inside heavy-duty, reinforced flat wood-and-foam packaging slabs to prevent bending or scratches. In the rare event that your custom frame arrives with even a minor scratch, please contact our support desk at glowishcraftstore@gmail.com within 48 hours with photos of the package, and we will manufacture and ship a brand-new replacement completely free of charge.
We understand the value of your custom memories, which is why our shipping logistics feature bulletproof transit armor. Each piece is shipped inside heavy-duty, reinforced flat wood-and-foam packaging slabs to prevent bending or scratches. In the rare event that your custom frame arrives with even a minor scratch, please contact our support desk at glowishcraftstore@gmail.com within 48 hours with photos of the package, and we will manufacture and ship a brand-new replacement completely free of charge.